Help
Help with playback, subtitles, rentals and subscriptions.
Frequently asked questions
How long is a rental?
Rentals are intended to last 7 days from activation. Streaming only, with no downloads. The demo does not activate rentals or charge you.
How do subtitles work?
For supported films, use the player’s subtitle control. Dialogues are translated into English; moans alone are not transcribed. Report the title and timestamp for missing or mistimed dialogue.
Why are there side bars?
We preserve the original 4:3 or 16:9 aspect ratio. Bars avoid stretching or cropping the film. Restoration quality also depends on the original source.
What if the video stops?
Try reducing playback quality and checking your connection. If the issue persists, include the film, timestamp, device and browser in your support request.
How will I manage Unlimited?
Unlimited is intended to include the whole catalog. Payment and cancellation management will be connected before launch. No renewals or charges are currently active.
Sign in to send a request and read replies.
Sign in